In-Home and Pick up/Drop Off Services available for the following neighborhoods:

No Additional Charge: Seven Hills, Parma, Independence, Parma Heights, Brooklyn, Brooklyn Heights, Valley View, Garfield Heights, Brecksville, Broadview Heights, South Hills

$10 Additional Charge: North Royalton, Middleberg Heights, Richfield, Hinckley, Sagamore Hills, Walton Hills, Northfield, Macedonia, Shaker Heights, Beachwood, Orange, Fairview Park, Rocky River, Lakewood, Brook Park, Berea, Strongsville, North Olmsted, Olmsted Township

$20 Additional Charge: Twinsburg, Hudson, Aurora, Solon, Bainbridge, Chagrin Falls, Moreland Hills, Pepper Pike, Fairlawn, Medina, Bentleyville, Brunswick, Olmsted Falls, Columbia Station, North Ridgeville, Avon, Avon Lake, Bay Village, West Lake, South Russell, Bath Township

(Disclaimer: All listed charged are per round trip. i.e., if PC Relieve, LLC arrives at your address and needs to remove your device from the premises for repairs, that is one round trip. If you then wish for PC Relieve, LLC to transport your device to your address after repairs are complete. That is a second round trip, so you will be charged the listed price twice. This fee will be charged at service completion but prior to devices(s) being returned. If PC Relieve, LLC is unable to complete repairs on your device(s), this fee will be waived in accordance with PC Relieve’s “No Fix, No Pay” policy. In-home and Pick-up/Drop Off services are restricted to listed neighborhoods. Some addresses may not be eligbile. For non-listed neighborhoods, it is the sole responsibility of the customer to arrange for the transportation of their device to and from PC Relieve, LLC’s address. PC Relieve LLC cannot be held liable for any damages or loss of property that occurs as a result of third-party transportation service.)

FREE E-Waste Pickup Available:

I will pick-up and remove any old or broken computers, laptops, tablets, phones or ANY electronics device from your property in ANY condition at NO CHARGE. ALL HARD DRIVES GUARANTEED ERASED.

PLEASE DO NOT INQUIRE ABOUT SOFTWARE SALES, I AM NOT A SOFTWARE RETAILER.

Regular Business Hours:

Monday: 2:00 PM - 12:00 AM

Tuesday: 5:00 PM - 12:00 AM

Wednesday: 2:00 PM - 12:00 AM

Thursday: 2:00 PM - 7:00 PM

Friday: 5:00 PM - 12:00 AM

Saturday: 2:00 PM - 12:00 AM

Sunday: 6:00 PM - 12:00 AM

Available Services include:

• PC Deep Cleaning:

  Can you imagine running a marathon while wearing a heavy winter coat? That’s exactly what it’s like for your computer when it tries to run while covered in an insulating layer of dust, hair, smoke, and grime.

  Built up dust not only makes your computer run slower, it makes it run harder, and louder too! Shaving months or years of life off of your components! Regular Deep Cleaning pays for itself in the long run!

  I’ll go over your PC or Laptop, inside and outside with a fine tooth comb and remove every spec of dust and dirt. Your computer will run as faster, as quiet, and as cool as the day you bought it!

• Android Screen and Battery Replacement

  Whether it’s a cracked screen or a dying battery, you don’t have to left the mobile companies coerce you into buying a new phone, or ship it off for weeks to get your part replaced.

  With just a couple of days time to allow for shipping of the replacement parts, you can have your phone back and in working order quickly and without fuss. I have all the tools needed to safely open and replace the parts on these increasingly tightly locked-up smartphones.

  For the cost of materials and a small additional service fee, I can also install a screen protector and phone case to help protect your newly repaired device.

• Virus/Malware Removal

  Computer viruses and Malware are just as pervasive of an issue today as they’ve ever been. The most frustrating thing about viruses is how they completely paralyze your system and block anything that you might try to get rid of them.

  But your system can be yours again, it just takes the right tools. Luckily I have those tools and I know how to use them. I’ll make sure your system is clean and take steps with you to prevent infections like this from happening again.

• Device Backup

  The most precious things we own are the things that can’t be replaced. Nowadays, those mementos mostly live on our devices instead of photo albums and VHS tapes.

  But if you don’t have your files backed up, you’re one bad day away from all of those memories being lost forever. Waiting until your hard drive crashes to make a backup, is like waiting until your house is on fire to buy insurance…

  So let me help you backup your desktop, laptop or smartphone while it counts! Before you need it! I’ll discuss the different methods of creating backups to help you find the one that’s best for you, so you can have the peace of mind of knowing that should the unthinkable happen, your irreplaceable data is safe.

• Computer Diagnostics and Repair

  Nobody wants to be going about their day trying to enjoy their time off or get important work done, only for their computer to suddenly crash and then refuse to work properly or boot up at all!

  Now you have to drive it out to a repair shop, pay them $100 up front just to take it and stick it on a shelf between twenty more computers, only to call you back a week later (If you’re lucky) to tell you there’s nothing they can do… Right before they charge you another $100 for the privilege.

  If you let me help resolve your difficulties, I’ll drive out to meet you at your home, on your time. I’ll identify your problem, perform the necessary repairs at my workstation and get your computer back to you, all as quickly as possible. Remember, if I can’t fix it, you pay nothing. You won’t get that guarantee from any of the major retailers.

• Data Transfer

  There are few things as nerve-wracking as trying to transfer your data from one hard-drive to another. Especially when time is of the essence and your old drive is failing.

  “Am I doing this right? What if something doesn’t transfer over? How do I know everything will be where I left it? What if something goes wrong and the computer won’t boot?”

  Save yourself the hassle and the worry and let me handle transferring the data for you. You provide the hardware, I’ll provide the expertise and software to make sure that every single one of your files is transferred over safely, soundly, and functionally.

Other General Services available include: PC Assembly, Hardware Installation, Software Installation, Factory Resetting of Devices, Password Resetting of Desktops and Laptops, PC Tuning, Operating System Installation/Upgrade/Re-installation. If you do not see the relevant service listed here, please feel free to inquire, I may still be able to help.